Privacy Policy

Last updated 4 August 2026

Front door glass and mirror on a hatchback

Mobile Windscreen Repairs respects your privacy. This policy explains what personal information we collect through this website, why we collect it, and what we do with it. It is written to align with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Information we collect

When you contact us or submit a quote request, we may collect:

  • Your name
  • Your phone number
  • Your email address, where you choose to give it
  • Your suburb
  • Vehicle details, including make, model, year and registration where supplied
  • Any photograph of the damage that you upload
  • The message and preferences you provide in the form

We do not collect sensitive information as defined by the Privacy Act, and we do not ask for payment card details through this website.

Why we collect it

We use the information you provide to:

  • Prepare a quote for the work you have asked about
  • Identify the correct glass for your vehicle
  • Contact you about your enquiry, booking or completed job
  • Keep a record of work carried out, including for warranty purposes

We do not sell your personal information, and we do not share it with third parties for their own marketing.

How your information is handled

Form submissions from this website are delivered to us by email through a third party email delivery provider. Information is transmitted over an encrypted connection. Photographs you upload are sent with the enquiry and are used only to help us quote and complete the work.

We keep enquiry and job records for as long as we reasonably need them, including for warranty and record keeping purposes, and then remove them.

Website analytics

This website may use analytics tools to understand how visitors use the site, such as which pages are viewed and how people arrive. This information is used in aggregate to improve the website. You can control cookies through your browser settings.

Accessing or correcting your information

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable time.

Complaints

If you believe we have mishandled your personal information, contact us first so we can try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Contact us

Phone:0448 333 710
Email:autoglassaustralia@gmail.com

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